Privacy Policy

(Updated July 26, 2018)

Thank you for your interest in this website located at www.sulcus.org (the "Website") that is owned, operated and controlled by Sulcus Inc. (collectively "Case Bank," "Sulcus," "we," "our", or "us"). The terms "you", "your", and "yours" refer to anyone accessing, viewing, browsing, visiting or using the Website.

This Privacy Policy explains our information practices. Please read it carefully to understand when we collect your information, what type of information we collect, how we collect it, how we use it, with whom we share it, and the steps do we take to protect your information.  By visiting the Website, you consent to the collection and use of your information as provided in this Privacy Policy.

This Privacy Policy does not cover information that you submit on other websites, even if we link to those sites, and even if we communicate with you on those sites. That information is governed by the privacy policies on those websites, and is not governed by this policy.

WHAT INFORMATION DO WE COLLECT?

Information we collect is generally of two types -- personally identifiable information and non-personally identifiable information. Personally identifiable information comprises any information that can help us identify or locate an individual, including, without limitation, an individual's name, address, e-mail address, telephone number and credit card number. Non-personally identifiable information comprises information that does not by itself identify an individual. This information generally includes anonymous information about an individual's use of the Website that includes, among other things, information concerning date and time of visit, the pages of the Website visited, path through the Website, IP address, the type of browser and operating system used.

HOW DO WE COLLECT YOUR PERSONAL INFORMATION? AND WHY?

We collect personally identifiable information only when you specifically and knowingly disclose such information. This information is generally collected when you register on the Website to open a user account, communicate with us by e-mail, sign up to receive our newsletter, or when you participate in test preparation activities on the Site, such as taking quizzes. We may collect your name, address, phone number, email address, quiz results and scores, and other personal and professional information. We also collect your credit card information in order to facilitate payments for using information on the Site, if you choose to do so.

If you disclose your personal information, we will only store and use such information that we need to meet your requests, provide services to you via the Site, and our legitimate business objectives. We primarily use your personal information to provide you an improved and customized online experience and service. We may also use the information we collect from you for the purpose of providing you with technical support, customer service, account maintenance and to comply with any requirements of law.

HOW DO WE COLLECT YOUR NON-PERSONAL INFORMATION? AND WHY?

General

We will automatically collect certain non-personally identifiable information each time you visit the Website. For this purpose, we may use cookies, clear gifs, frames, server log analysis and other technology. We collect anonymous information about our users so that we can understand how users are using the Website and improve the overall quality of our users' online experience.

Cookies

Cookies are bits of electronic information generated by web servers and stored on your hard drive when you visit practically any website on the internet. We do not use cookies to retrieve personally identifying information about you from your computer unless you knowingly and willingly provide such information. You can adjust your web browser security settings to refuse all cookies or to indicate when a cookie is being sent. However, if you disable the use of cookies in your web browser, some features of the Website we offer may not function properly.

Log Files

Log files record internet protocol (IP) addresses, browser types, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the Website, track a user's movement in the aggregate, and gather broad demographic information for aggregate use. You do not have to register with us before we can collect this anonymous information.

Clear gifs

Clear gifs (also known as Web beacons, clear pixels, or pixel tags) are small graphic images on a web page or in an e-mail that can be used for such things as recording the pages clicked on by users and generating statistics about how a website is used.

HOW DO WE SHARE THE INFORMATION THAT WE COLLECT?

General

Personal information which we collect for a particular purpose will only be saved and used for that purpose, unless you have agreed to allow us to use it for some other purpose, as described in this Privacy Policy. We sometimes share non-personal information with third parties about our user base, but that information does not include any personally identifiable information. Except as set forth in this Privacy Policy, we do not trade, share, rent, sell or give away information concerning you to third parties. We may share your information with third parties if you have indicated to us that you wish to us to do so for specific purposes (e.g., sharing your quiz scores for the purpose of receiving Continuing Medical Education (CME) credit.

Our Service Providers

We may disclose your personally identifiable information to our service providers and strategic partners. These third party service providers will have access to personal information needed to perform their functions but may not use it for other purposes (e.g., we may share your credit card information with credit card processing companies).

Enforcement

We may disclose your personally identifiable information or otherwise use such information to communicate with you if required or permitted to do so by law or in the good-faith belief that such action is necessary to: (i) conform to legal requirements or comply with legal process or any governmental request; (ii) protect and defend the rights or property of Sulcus and its users and licensees; (iii) enforce our applicable service agreements; or (iv) protect the personal safety or interests of Sulcus' employees and consultants, other users of the Website, or members of the public in urgent circumstances. We may also disclose any of your personal information to law enforcement or other appropriate third parties in connection with criminal investigations, investigation of fraud, infringement of intellectual property rights, or other suspected illegal activities, or as otherwise may be required by applicable law, or, as we deem necessary in our sole discretion, in order to protect the legitimate legal and business interests of Sulcus.

Aggregated General Information

We may share aggregated general information about the Website with our corporate partners, investors, advertisers or others. Aggregate general information includes without limitation the number of users of the Website, revenue including payments by the users, usage statistics and user feedback. Aggregated general information does not include any personally identifiable information that could be used to contact or identify you.

Change of Control

In the event that another company acquires all or substantially all of the assets related to the Website, or if we experience some other change of control event such as merger, insolvency, bankruptcy or receivership, we reserve the right to include any or all user-related information among the assets transferred to the acquiring company. We cannot guarantee that any entity receiving such information in connection with any of these transactions will comply with all the terms of this policy.

SECURITY

We take reasonable and appropriate security measures to protect against unauthorized access to, or unauthorized alteration, disclosure or destruction of, users' information. Our servers are protected by firewalls and are physically located in secure data facilities to further increase security. We use Secure Socket Layer (SSL) technology for mutual authentication, data encryption and data integrity. No security system is perfect, however, and we cannot promise that information about you will remain secure in all circumstances. If you have any questions regarding which measures and techniques we use, feel free to contact us.

INTEGRITY

During the online account registration process you can review, change or remove the information you have submitted. We aim to keep our information about you as accurate as possible and encourage you to promptly update your information if it changes. You may, at any time, access your information to update, modify or delete any inaccuracies by accessing your account through the Website. You may also request us to remove your account information from our databases and we will try to remove as much information as possible. However, as we generally keep information related to past transactions for our records, we will not be able to completely remove your information.

You can opt out of receiving newsletters by clicking the “unsubscribe” link at the bottom of any e-mail you receive.

CALIFORNIA PRIVACY NOTICE

If you are a California resident under 18 years old and a registered user of the Site, you can request that we remove content or information that you have posted to our Site. Please note that responding to your request may not ensure complete or comprehensive removal from our Site. To request removal of content or information, please contact us at the email below.

CHANGES TO PRIVACY POLICY

We may change our policy at any time by posting a new version of it on the Website. We encourage you to check the Website regularly for information about revisions to this Privacy Policy. In the event that we change our Privacy Policy, such changes will affect all of the information we collect after any such change. If you object to the change to our Privacy Policy, then you should discontinue use of the Website.

COMMUNICATING WITH US

If you have any questions or comments about this Privacy Policy, you may contact us at help@sulcus.org.

Your right to access or correct your personal information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before granting access or making corrections.

If we need, or are required, to contact you concerning any event that involves your personal information we may do so by e-mail, telephone, or mail.

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